We charge a Rs. 1500 flat delivery fee. This charge is calculated on a D.D.U. (delivery duty unpaid basis), which means it is exclusive of any/all import duties that may be applicable in your country. As the recipient, you are liable for all duties, customs and local sales taxes levied by the country you are in. You will need to pay the applicable taxes, at the time of delivery and on receipt on an invoice, directly to the courier agency (FedEx etc.). If you have any questions regarding the same, contact us on firstname.lastname@example.org.
We will make every effort to reach your shipment to you as soon as possible.
All orders will be shipped from our warehouse in Mumbai within 1 working day of receiving the order.
Domestic orders will be delivered within 7 working days* of the order confirmation. However, in the event, that our courier agency encounters extenuating circumstances, we request you to allow for a delay of a few days. You can track your order and/or contact us at email@example.com in such situations.
International orders will be delivered subject to the shipping destination. Orders will usually be delivered in up to 14 working days. However, we are not responsible for any delays caused by destination customs clearance processes.
*Please note that Saturdays, Sundays and public holidays do not count as working days.
Tracking your order
Once your order has been processed and shipped, we will email you your tracking/consignment number, as well as information about the courier agency. You may use this number to track your package on the agency’s website.
For all domestic orders in India (?), we accept all major debit and credit cards, including Mastercard, Visa, American Express and Net banking options across major banks. These transactions are securely processed through PayU (?).
For all interational orders, we accept all major debit and credit cards, including Mastercard, Visa, American Express and Paypal. These transactions are securely processed through PayPal (?)
Duties and Taxes
For all domestic orders, product prices displayed include all applicable taxes.
For international orders, as mentioned before, the recipient is liable to pay all duties, customs and local sales taxes levied by the country you are in.