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Privacy Policy

Trust us, we respect you…

Parvati Villa and its parent companies respect the privacy rights of its website visitors, henceforth referred to as “you”, “your”, “yours”, “end user”. We are cognizant of the importance of protecting you and information collected about you. The Privacy Policy we follow to guide us in collecting, storing and utilizing the information you provide us with is articulated below.

By visiting www.parvativilla.com, you are acknowledging and consenting to the following Privacy Policy (and the Terms and Conditions):

What personal information do we collect?

For the most part, it’s the kind of information you share with a long lost friend, and the kind your closest ones already have. We collect “Personal Information” that you knowingly provide to us when you save your information with us – such as your name, telephone number, shipping and billing address, e-mail and financial information provided at the time of checkout. These details allow us to seamlessly and effectively process your order. Please note that we may share your contact number with the Courier Service when necessary for delivery.

What other information do we collect through our services?

Additionally, we also monitor non-personal data about usage patterns of the website. These include pages visited on the site, traffic data, such as time logs, details of networks, session duration and such. This data helps us to constantly improve the quality of the shopping experience we provide you.

What are cookies?

A cookie is a small piece of doughy data that is stored in your computer which allows us to recognize your browser within the website. Our site uses cookies to keep track of how many times you’ve visited us, your previous purchases, and items in your shopping cart. What we love about them most though is that they enable us to provide you with new content that is tailored to your preferences. If you would prefer not to receive cookies, you may disable the setting on your browser. You may still use most functions of the website without them.

What do we do with this information?

Parvati Villa does not share your “Personal Information” with any third party*. We use the information to process orders, payments, deliveries, to enhance and personalize your shopping experience with us. As mentioned previously, it will also be used to process and deliver your order.

Should you choose to subscribe to our newsletter, we will also use it to reach out to you with information on our new products, collaborations, events, special offers, sales and occasional love letters of appreciation <3

*Other than to Courier Services and such Logistics providers.

Prefer to be off the grid?

If you prefer to delete all traces of your visit to www.parvativilla.com, all you have to do is send us an email at care@parvativilla.com and we’ll do the needful.

How can you update your information?

If you have a change of heart or address, you can update your information. Log in to the “My Account” section, review your “Personal Information” and make the necessary changes. Keep in mind that you have exclusive access to your details, and in the event that you require our Customer Care team to assist you, we will only access it with your permission.

How do we protect you?

We respect you, your data and the trust you place in us by shopping on www.parvativilla.com. Be assured that we only collect information that we determine is reasonably necessary to ensure a seamless, personalized experience for you as an end user of our business. We will do our very best to ensure and safeguard the privacy of your information. To process secure payments, we use PayPal and PayU’s SSL (Secure Socket Layer) encryption which encrypts all sensitive financial information. This protects it from unauthorized use*.

*Please note that despite employing all safeguards, no data transmissions over the Internet can be guaranteed to be 100% secure. Therefore, when you use our website, you do so at your own risk. Don’t let that scare you though – it’s like a safety clause before you go sky diving!

More questions?

You can contact us on care@parvativilla.com or +91 22 22856523; Mon-Fri from 11 am to 8 pm and speak with a customer care devi who will be happy to guide you.

When you visit www.parvativilla.com, you are accepting the T&C's  described in this policy*. Thank you for choosing to shop with us!

*Parvati Villa retains all rights to amend this Privacy Policy from time to time.